Our Napier clinic location is now at Health 2000 - 247 Emerson Street, Napier, and our Dannevirke clinic location is now at Tararua REAP - 15 Gordon Street, Dannevirke.

Click on the play button and find out about us and what our clients think


Welcome to the home of wax-free, clear and healthy ears

At Ear Suction Hawke’s Bay we make things easy. Only we:

Make it really easy to get an early appointment

Are so easy to contact

Have five clinic locations across Hawke’s Bay

Ear Suction Hawke's Bay - how we're different to other providers

Whether from our local handily-placed Hawke’s Bay clinic locations (Hastings and Napier are our top clinic locations) your home or at a rest home, we provide safe, clean, and instant ear wax removal. Our modern quick microsuction treatment relieves hearing loss, pain and discomfort for those with blocked ears.

Ear Suction Hawke’s Bay is different to other firms - we provide a totally personalised and rapid service where you, the client, is firmly in control.

No one should suffer hearing loss from blocked ears, so we can normally arrange your ear wax removal treatment by our Ear Nurse within a day or so. We can see you at 8 am onwards in Hastings, out of hours, or on a Saturday morning too.

Endorsed by ACC

Unlike water syringing, which can lead to perforation to the ear drum and potential hearing damage, ear wax removal by microsuction carried out by an ear nurse is fully endorsed by ACC. Gentle microsuction cleaning of an ear canal is always performed under direct vision using a microscope, which is one major reason it’s safer. We remove excess ear wax, loose skin, debris from ear infections and foreign objects.

Free ear health assessment*

We offer a free assessment with a “No Wax, No Fee” guarantee, so you can seek our expert advice without obligation. In addition, we’re so confident you’ll be happy with our ear wax removal services that we offer a full 100% fee guarantee. In the very unlikely event you’re not happy with our services, you don’t have to pay!

* Please note that if wax is removed, we will charge our current fee for removing ear wax.

  • Free ear health assessment with independent and impartial advice.

  • Early start (from 8 am) appointments in Hastings.

  • Easy to contact and rapid response times, you can book online, on Facebook or contact us anytime between 8 am to 7 pm except Sunday.

  • 100% fee guarantee, in the unlikely event you're unhappy you don't have to pay.

  • Unlike some providers, we always use microsuction! Get the real deal!

  • Audiology background - useful advice on hearing if wax is not the issue.

  • Free GP referrals

  • Sound experience with ear health with recommendations on the next steps.

  • Five clinics across Hawke's Bay.

How good is your hearing?

Can you go out to your garden or the bush and listen to our beautiful Kiwi birds welcoming the dawn or are your ears giving you problems? If the latter, or if you’re just not sure, we offer a free ear health assessment with no obligation. Our guarantee is no wax, no fee!

Press play to listen to the NZ Dawn Chorus* and see how you go.

Meet Anne Roberts - Founder

Our ear-wax removal services are solely provided by our founder and business owner Ear Nurse Anne Roberts.  

Anne is a registered New Zealand nurse and a member of the Ear Nurse Specialists Group. She has 30 years’ experience in nursing and seven years’ experience in micro suction.

Anne Roberts Registered Nurse - Ear Suction Hawke's Bay

Watch Anne sharing how Ear Suction HB is different to other firms.


Clinic locations and times

Our busiest clinics for ear wax removal by safe and gentle microsuction are in Hastings and Napier but click here for full contact information on all our clinics.


Dannevirke  8.30 am to 11.30 am
Waipukurau 1 pm to 5 pm

8.30 am to 5 pm



8 am to 5 pm


Taradale 8.45 am to 1 pm
Rest Homes & Home Visits 2 pm - 5 pm

8.45 am to 5 pm



9 am to 5 pm



8 am to 1 pm


Hastings (Havelock North end)

9 am to 1 pm

Do you think you might have an ear infection?

Watch Anne talking about ear infections or read more about ear infections here.

Easy to contact and rapid response times

To make an appointment for Hastings, Napier or any of our clinics, BOOK HERE, or if you prefer you can call us on 06 929 7608 anytime!

Ask the Ear Expert

We are here to help people in Hawke’s Bay who have problems hearing, or who suffer from problems with their ears - which is why we provide this free ask the expert service. 

Whatever your question about ears, just ask - if we don’t know the answer, we know someone who does.

Please complete your details and enter your question. We will get back to you with your answer within 24 hours.

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Thank you for your question, we will be in touch with your answer.

Ear protection plugs, earphones and ear pieces

We use our expertise in ears to act as a solutions-provider for those needing custom-made ear protection plugs, providing a wide range of affordable ear plugs. So whether you’re a business with a noisy workplace with lots of employees or an individual sensibly protecting your hearing from noise at work, while biking, shooting, swimming, listening to or playing music, surfing or a trying to sleep with a heavy snorer we can help.

We also supply custom-made sleeves for earphones and custom-fit earpieces for cell phones and portable radios, so if you’re required to stay connected for long hours like Andrew here, or just like the isolation of earphones we can make your life a lot more comfortable.

Keep up with our latest blog posts and news

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A Revolution in Custom Hearing Protection

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Snoring Can be a Huge Problem

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The Benefits of Ear Microsuction versus Syringing

Extracts from an article by Brenda Lockie-Julian, Registered Nurse; Vorotek Product Specialist; Ear Nurse Clinician Trainer; RN BA MBA. "Growing interest in Ear Microsuction over the last few years Read more

“A Cotton Bud Nearly Killed Me!”

We’ve said before that using cotton buds to clean your ears is not a good idea (primarily because of the potential damage to the eardrum and the risk of causing permanent damage to your hearing)Read more

Babies, Toddlers & Children

Parents all want the best for their children, to be able to live a happy, healthy life, pain-free. So when an outer ear infection occurs, you need quick, fast relief from symptoms and pain. At EarRead more

* The dawn chorus video is courtesy of Andrea Lightfoot of AndreaEL Photography who has made it possible for us to enjoy the dawn chorus no matter the weather. Andreas’s stunning work can be found at http://www.photographer.org.nz/.


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