BOOK NOW: 021 225 6425

Welcome to the home of wax-free, clear and healthy ears

  • Your ear wax removed within a week, or you don’t have to pay, guaranteed!
  • Free ear health assessment with independent and impartial advice.
  • Easy to contact and rapid response times, you can book online or contact us anytime between 8am to 7pm except Sunday.
  • Free follow up visits in the unusual event required.
  • 100% fee guarantee, in the unlikely event you're unhappy you don't have to pay.
  • Unlike some providers, we always use micro suction!
  • Audiology background - useful advice on hearing if wax is not the issue.
  • Sound experience with ear health - you get recommendations on the next steps.

Ear Suction Hawke's Bay - how we're different to other providers

Whether from our local handily-placed Hawke’s Bay clinic locations (Hastings is our top clinic location) your home or at a rest home we provide safe, clean, and instant ear wax removal. Our modern quick microsuction treatment by our Ear Nurse relieves hearing loss, pain and discomfort for those with blocked ears.

Ear Suction Hawke’s Bay is different to other firms - we provide a totally personalised (you’ll see Anne, our friendly and experienced Ear Nurse Practitioner each and every visit) and rapid service where you, the client, is firmly in control.

No one should suffer hearing loss from blocked ears, so we guarantee your ear wax removal treatment by our Ear Nurse within a week or you don’t have to pay. We can see you out of hours, or on a Saturday morning too.

Endorsed by ACC

Unlike water syringing, which can lead to perforation to the ear drum and potential hearing damage, ear wax removal by micro suction carried out by ear nurse practitioners is fully endorsed by ACC. Gentle microsuction cleaning of an ear canal is always performed under direct vision using a microscope, which is one major reason it’s safer. We remove excess ear wax, loose skin, debris from ear infections and foreign objects.

Free ear health assessment

We offer a free assessment with a “No Wax, No Fee” guarantee, so you can seek our expert advice without obligation. In fact, we’re so confident you’ll be happy with our ear wax removal services that we offer a full 100% fee guarantee. In the very unlikely event you’re not happy with our services, again you don’t have to pay!

How good is your hearing?

Can you go out to your garden or the bush and listen to our beautiful Kiwi birds welcoming the dawn or are your ears giving you problems? If the latter, or if you’re just not sure, we offer a free ear health assessment with no obligation. Our guarantee is no wax, no fee!

Listen to the NZ Dawn Chorus* above and see how you go.

Meet Anne Roberts - Founder

Our ear-wax removal services are solely provided by our founder and business owner Ear Nurse Anne Roberts.  

Anne is a registered New Zealand nurse and a member of the Ear Nurse Specialists Group. She has 27 years’ experience in nursing and five years’ experience in micro suction.

Anne Roberts Registered Nurse - Ear Suction Hawke's Bay

Watch Anne sharing how Ear Suction Hawke's Bay is different to other firms.


Clinic locations and times

Our busiest clinic for ear wax removal by safe and gentle microsuction is in Hastings.

Click here for full contact information

MondayDannevirke  9am to 12pm
Waipukurau 1pm to 5pm
9am to 5pm
TuesdayHastings9am to 5pm
WednesdayHastings9am to 5pm
ThursdayNapier9am to 5pm
FridayRest Homes, Businesses & Home Visits9am to 5pm
SaturdayHavelock North9am to 1pm

Do you think you might have an ear infection?

Watch Anne talking about ear infections above. Find out more about ear infections here.

Ask the Ear Expert

We are here to help people in Hawke’s Bay who have problems hearing, or who suffer from problems with their ears - which is why we provide this free ask the expert service. 

Whatever your question about ears, just ask - if we don’t know the answer, we know someone who does.

Please complete your details and enter your question. We will get back to you with your answer within 24 hours.

Easy to contact and rapid response times

To make an appointment for Hastings, Napier or any other of our clinics, BOOK HERE, or if you prefer you can call or text Nick on 021 225 6425.

Call us anytime from 8am to 7pm every day except Sunday.  If, during those hours we’re already talking to a client, we guarantee to return your call within the hour.

Our mission

Our goal is to help as many Hawke’s Bay residents as we can to maintain pain-free, clear and healthy ears using effective and up-to-date procedures and technology with safety our top priority.

Our Mission - Ear Suction Hawke's Bay

Our vision

To be recognised as the leading centre of ear wax removal excellence in Hawke’s Bay.

* The dawn chorus video is courtesy of Andrea Lightfoot of AndreaEL Photography who has made it possible for us to enjoy the dawn chorus no matter the weather. Andreas’s stunning work can be found at


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